Return & Refund Policy

At Oxford Paper Products, customer satisfaction is our priority. While we do not offer refunds on purchased products, we are happy to facilitate exchanges under certain conditions. Please read our policy carefully before making a purchase.

Exchange Policy

We allow customers to exchange products under the following conditions:

1. Eligibility for Exchange
   • Products must be unused, in their original packaging, and in the same condition as received.
   • The exchange request must be initiated within [insert days, e.g., 7 days] of receiving the product.
2. How to Request an Exchange
   • Visit our website and contact us at oxfordpaperproducts.com/contact-us.
   • Email us at oxfordpaperonline60@gmail.com with your order details and reason for exchange.
   • Alternatively, you may call us at +91 8335087868 for assistance.
3. Shipping Costs for Exchanges
   • Customers are responsible for the shipping costs associated with sending the product back to us..
   • If the exchanged product is due to an error on our part (e.g., wrong product delivered), we will cover the return shipping costs.

Non-Refundable Items

Please note that all sales are final, and no refunds will be processed under any circumstances.

We appreciate your understanding and look forward to serving you with quality products. For further questions, feel free to reach out through the contact methods provided above.